Privacy Policy

Last Updated: December 12, 2024

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us when you:

• Create an Account: Name, email address, phone number, and password
• Complete Your Profile: Location (address, city, state, zip code), profile photo, and role-specific information
• For Nail Artists: Professional information (bio, experience, specialties, services, pricing, availability, portfolio images)
• For Clients: Service preferences and booking history
• For Salons: Business details (business name, email, phone number, location)
• Communicate: Messages sent through our in-app messaging system
• Book Services: Appointment details, service preferences, and payment information
• Post Jobs: Job descriptions, required skills, budget information
• Submit Applications: Application messages, proposals, and service offerings
• Leave Reviews: Ratings and review comments

1.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Location Data: Precise and approximate location information when you enable location services
• Usage Data: How you interact with our app, features used, pages viewed
• Log Data: IP address, access times, app crashes, and performance data

1.3 Information from Third Parties

• Google Sign-In: When you sign in with Google, we receive your name and email address
• Payment Processors: Payment transaction information (we do not store full payment card details)

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve Our Services

• Create and maintain your account and profile
• Match clients with nail artists based on location, services, and preferences
• Facilitate bookings, appointments, and service delivery
• Process payments and manage transactions
• Enable communication between users through our messaging system
• Display portfolios, reviews, and ratings
• Send notifications about bookings, messages, and important updates

2.2 For Nail Artists Specifically

• Create and maintain your professional profile
• Match you with potential clients based on location and services
• Process payments and manage your earnings
• Provide booking management tools and calendar integration
• Help you grow your business through marketing tools
• Connect you with salon opportunities

2.3 For Clients Specifically

• Confirm and manage your appointments
• Provide personalized service recommendations
• Send appointment reminders and updates
• Facilitate job postings and application management

2.4 Communication

• Send you service-related communications
• Respond to your inquiries and support requests
• Send you marketing communications (with your consent)
• Notify you about changes to our services or policies

2.5 Safety and Security

• Detect, prevent, and address fraud and security issues
• Enforce our terms of service and policies
• Comply with legal obligations

3. Information Sharing and Disclosure

We share your information in the following circumstances:

3.1 With Other Users

• Nail Artist Profiles: Your profile information, services, availability, portfolio, and ratings are visible to clients and salons
• Client Information: Your name and contact information may be shared with nail artists when you book services
• Salon Information: Your business details are visible to nail artists
• Messages: Messages are shared between participants in conversations
• Reviews: Reviews and ratings you post are visible to other users

3.2 With Service Providers

• Payment Processors: Financial information for payment processing
• Cloud Storage: Firebase (Google) for data storage and hosting
• Analytics Providers: To understand app usage and improve our services
• Push Notification Services: To send you notifications

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encrypted data transmission using SSL/TLS
• Secure data storage using Firebase (Google Cloud Platform)
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your profile information at any time through the app settings.

5.2 Location Information

You can control location sharing through your device settings. Note that disabling location services may limit certain features.

5.3 Push Notifications

You can manage push notification preferences through your device settings.

5.4 Account Deletion

You can request deletion of your account and associated data at any time. To delete your account:

1. Open the Jovee Link app
2. Go to your Profile screen
3. Tap "Delete Account"
4. Follow the prompts to confirm deletion

For more information, visit our Account Deletion page.

5.5 Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

11. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent